Refund policy

 

Returns

Returns must be initiated within 30 days from the date of item delivery. After 30 days have passed, any possible refunds or exchanges will not be granted. To request a return, please email info@wordfire.com with your order number and the reason for the return.

Exchanges

If you’ve received a damaged product, please respond to your order confirmation with a two photos: one clearly showing the damage to the item, and another showing the barcode and text on the back of the book, and we will send a replacement.

Refunds (if applicable)

Refunds will be handled on a case-by-case basis. WordFire Press reserves the right to grant an exchange for a new item rather than issue refunds in most cases.